The day in mid-February 2014 began as a normal day out for a mother and her adult daughter. The mother was driving with her daughter in the passenger seat, when suddenly and without warning, a car exited a side road and collided with the mother’s vehicle just behind the passenger’s door. The impact of the collision was such that it caused the mother’s car to veer onto the pavement and crash into the back of a parked vehicle.
The daughter sustained multiple injuries in the accident and was taken by ambulance to hospital. She suffered chest pain, neck and shoulder pain, back pain and knee problems. She attempted to go back to work 2 months after the accident, but was in too much pain to carry on with the job she had done, and loved, for years. Even now, she is restricted in her capabilities and is unable to return to her job in the future.
The mother also sustained multiple injuries and was taken to hospital immediately after the accident. She suffered significant back pain that necessitated MRI scans and indicated a fracture of the lumbar spine. As well as this, the accident destabilised a previous non-symptomatic condition of the cervical spine. She also continues to suffer from various urinary symptoms, none of which were present beforehand. As a result of the accident, the mother has endured anxiety and low mood, and her quality of life has been irreparably damaged which is unlikely to recover.
Initially, the mother and daughter approached a solicitor to make a personal injury claim on their behalf. This solicitor, being inexperienced in personal injury law, did not keep them regularly updated on the progress of their claim and they did not feel confident in the solicitor’s ability to obtain a good result.
Through Bartek, our Litigation Executive, mother and daughter were introduced to Steve Simpkins of Simpkins & Co who is an expert in personal injury compensation claims, with 25 years of experience. He took over the claims, quickly progressing matters and obtaining sizable offers of compensation from the defendant’s insurer, which mother and daughter were very happy to accept.
When their cases were concluded, they wrote to Steve and Lynn, the Principal Litigation Assistant: –
‘Hi Steve
Once again, I cannot thank you enough for all the help and kindness I have received from you. I don’t think I can ever relay my gratitude. I will e-mail Lynn separately to convey my thanks to her for her support and taking all my calls when I was a bit stressed and managing to always make me feel better after the call, as did you too. And of course, to Bartek for pushing me on a weekly basis to come and see you. Thank you again.’
‘Dear Steve
Many thanks for your email. I am very pleased to accept the offer and cannot thank you enough for all the hard work you have done on my behalf and all the support you have given. I assure you it is greatly appreciated, and I am pleased the matter is now drawing to a close. Please also pass my thanks to Ed Lamb whose counsel is also very much appreciated. I will write separately to Lynn who has also been extremely helpful and supportive at all times.’
‘Hi Lynn
Thank you for not only the hard work that you do in the office on the case but also for all the help and advice that you have provided over the telephone. I would phone in a state about something either angry or upset and I always came away feeling much, much better about things and that means a lot.’
Have you been injured in any way through no fault of your own? Contact us for a FREE initial no-obligation consultation on 01425 275555, or visit www.simpkinsand.co.uk. We are an accredited member of APIL (the Association of Personal Injury Lawyers) and we sit on the Law Society Personal Injury Panel. We also specialise in clinical negligence and employment law.
